Customer Experience Specialist | Cardiovascular
Job reference: J22423_1716475804

Job Type




Job Area


Job Closes

20 June 2024


East Riding of Yorkshire


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Humber Coast and Vale

An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience.

Company Overview:

Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000 employees work together to enrich quality of life around the world, addressing diverse medical needs through the provision of products and services focused on therapy areas including cardiovascular, oncology and metabolic diseases. Our client’s products are available in more than 20 countries around the world.

  • Knowledgeable and supportive management team.
  • Core values revolve around welcoming diverse perspectives and promoting inclusivity.
  • Patient-centric focus and a passion for improving care.
  • Competitive starting salary and extensive benefits package with an excellent commission structure.

Job Overview:

  • Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions.
  • Collaborating with different functions to ensure optimized customer experience.
  • Building value-oriented relationships with HCPs and developing deep understanding of their needs

To be successful:

  • Experience of successful primary care and hospital pharmaceutical sales
  • ABPI Qualified
  • Prior experience having promoted within cardiology/cardiovascular therapy
  • Demonstrated ability to understand, interpret and effectively communicate the findings of clinical trial data and relevant clinical guidelines.
  • Strong knowledge of the NHS structure and environment
  • Business and commercial acumen

How to apply:

If you like the sound of this opportunity and you’re ready to take the next step in your career, we would love to hear from you! Please Apply now via the website or contact Estelle Hamilton on 01225 336 335 for more information.

Star People is the strategic recruitment and outsourced partner for pharma, medtech and biotech.

We are committed to equal employment opportunities and actively encourages applications from candidates of all backgrounds and experiences. We celebrate diversity and are dedicated to creating an inclusive environment for all candidates.

If you haven’t heard from us within 7 working days of submitting your application, please assume that you haven’t been successful on this occasion. We wish you the best of luck with your job search.

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